Writing reaction papers: 2019

Tuesday, December 24, 2019

Customer Satisfaction And Service Delivery Essay - 1161 Words

1) Customers The financial markets cover a wide range of different functions, products and serve a wide range of different clients and customers. These different financial institutions have different customer groups (e.g. industry large and small, individuals, the public sector and NGOs) and therefore have different levels of influence over them. The customers or consumers is one of the main financial market participant to which LFIÃ¢â‚¬â„¢s executive officers and directors owe their duty of care too. A well satisfied customer is a good customer. Customer Satisfaction Customer satisfaction has been proven to be a crucial and valued outcome of good marketing practice. One principle determination of a business is to enhance satisfied customers. The licensed financial institution understands in order to thrive, both product and service delivery must be sufficiently aligned with customer expectations: achieving customer satisfaction and loyalty is essential for long-term survival. It s critical to form a close working relationship with client that is why customer service is of vital importance. Clients/customers should feel valued, wanted and loved. It s also about a relationship with people who are an essential part of everything we do. An institutions future profitability depends on satisfying customers in the present - retained customers should be viewed as revenue producing assets for the firm. Empirical studies have found evidence that improved customer satisfactionShow MoreRelatedReserach Proposal on a Delivery Process of Customer Service in Banking Sector Customer Satisfaction2175 Words Ã‚ |Ã‚ 9 PagesmethodÃ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦05 7. Data collectionÃ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..05 8. Population and samplingÃ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...05 9. TimingÃ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦...06 10. BudgetingÃ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦..06 11. ConclusionÃ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 1.0 Introduction Banking services remain one of the largest and fastest growing industries sectors in Bangladesh. This sector and this industry plays an important role to stimulates the development of new infrastructure that creates new income-earning opportunities. (Economic ReportRead MoreQuestions On Online Shopping Development1748 Words Ã‚ |Ã‚ 7 PagesOliver in 1997 had defined satisfaction that is the customer reports to judge a product or service, provide a Ã¢â‚¬Å"pleasurable level of consumption-related fulfillmentÃ¢â‚¬ . Customer satisfaction should be measured for influence customer buying and repurchases. In last decades, online shopping speedily develops and deeply impacts traditional shopping. Customers and retailers are allowed to run business without limitation of geography and temporal barriers around world. By the advantages of Internet, lowerRead MoreDifference Between Service Quality And Customer Satisfaction1278 Words Ã‚ |Ã‚ 6 PagesIntroduction: Service quality represents a fundamental aspect of delivery, which strongly influences consumer satisfaction and, as a result, loyalty. In todayÃ¢â‚¬â„¢s global market a customerÃ¢â‚¬â„¢s service expectation has to be met and exceeded eventually in order to retain customers as well as achieve success. Perceived quality of a product or a service is becoming one of the major competitive factors in the business world and has led to the innovation of the Ã¢â‚¬ËœQuality EraÃ¢â‚¬â„¢ (Peeler, 1996). In simple wordsRead MoreFedex Case Study1722 Words Ã‚ |Ã‚ 7 Pagesexpress shipping o 99% of deliveries are on time Ã¢â‚¬ ¢ Expansion of operations into international markets o Purchase of Tiger International Ã¢â‚¬ ¢ Strong brand image associated with products, quality, and reliability Weaknesses: Ã¢â‚¬ ¢ Expensive compared to other services Ã¢â‚¬ ¢ Increased amount of debt Ã¢â‚¬ ¢ Decreased expansion in Europe Opportunities: Ã¢â‚¬ ¢ Expansion of online consumer services Ã¢â‚¬ ¢ Offer larger variety of shipping services Ã¢â‚¬ ¢ Global business growth Read MoreA Balanced Scorecard : An Organization s Mission And Strategy1534 Words Ã‚ |Ã‚ 7 Pagesstrategy into a comprehensive set of performance measures that provides the framework for a strategic measurement and management system (Kaplan Norton, 1996). The scorecard measures performance across four critical business perspectives: financial, customers, internal business processes, learning and growth. Financial perspective Objective 1: Increase Revenue Ã¢â‚¬â€œ As Divine E is a small business it is important for Jessica to have an objective and goal to not only increase revenue, but to achieve an overallRead MoreThe Role Of Service For Service Delivery1165 Words Ã‚ |Ã‚ 5 Pageseconomist described services as Ã¢â‚¬Å"cost diseaseÃ¢â‚¬ (Baumol, 1991) because at that time, service industry with low profit margin was seen as abstract performing art which heavily rely on human interaction. As time goes by, service industry is continuously growing and flourishing, people start to recognize the importance of service. EmployeesÃ¢â‚¬â„¢ and customersÃ¢â‚¬â„¢ roles in service delivery also become the center of management concern. The paper concentrates on analysing service delivery, in particular, employeesÃ¢â‚¬â„¢Read MoreObjectives And Goals Of An Operational Strategy1736 Words Ã‚ |Ã‚ 7 Pagesthe organization should be managed by all stakeholders to achieve the set objectives and goals of the organization. An operatio nal system ought to have the capacity to outline the company s usage of its asset in the creation of a good, item, or service. Organizations define operations methodologies in view of the styles and needs of the management. Differentiation strategy is one of the several operational strategies that LensCrafters use in its operations. LensCrafters is a global leader in theRead MoreData Analysis And Interpretation Of The Marketing Strategies Essay793 Words Ã‚ |Ã‚ 4 Pagesdata collected for the study. Opinions of both customers as well as the employees and insurance agents of the fiveinsurance companies are taken for the study. This chapter brings out the criteria for selection of sample respondents and framework of statistical analysis of the marketing strategies in the selected firms in nine sections as follows: PART I-customer perspective In this section data collected from the customers is analyzed from the customer perspective. Effectiveness of marketing strategiesRead MoreLaunching Amazon.com Self Service Lockers Essay1510 Words Ã‚ |Ã‚ 7 PagesLaunching Amazon.com self-service lockers In a modern fast paced world, people seek instant gratification. On a national level this can be seen in companies such as Mc DonaldÃ¢â‚¬â„¢s which have adopted this notion by preparing hot, quick food for customers. This can be delivered on a local level as well as we see in a company like Comet Cleaners which offers a same-day service. According to Entrepreneur and Online Marketing Expert, Neil Patel, Ã¢â‚¬Å"Humans are hardwired to want things -- now. ItÃ¢â‚¬â„¢s called instantRead MoreThe Fedex Corporation : An American Based Worldwide Courier Delivery Service Company Essay1532 Words Ã‚ |Ã‚ 7 Pagesworldwide courier delivery Service Company. It provides strategic and logistical support for a variety of operating divisions, currently known as FedEx Express, FedEx Ground, FedEx Freight, and FedEx Services. These companies operate independently, compete collectively and manage collaboratively (Amsler et al., 2010). For the purpose of this report, focus will be on FedEx Express opera tions. The company is currently the global leader in the express delivery market, and offers delivery to and from individuals

Customer Satisfaction And Service Delivery Essay - 1161 Words

Monday, December 16, 2019

Want to Know More About Gmat Essay?

Want to Know More About Gmat Essay? The Upside to Gmat Essay The very first paragraph should also have a thesis statement. Don't forget to proofread right from beginning to the limit to make certain that your essay sounds coherent. Arrange the info and examples in a structured fashion, so that you don't loose out on the primary idea of the essay. Don't repeat the exact same idea, but you ought to repeat phrases and perhaps even entire sentences each time you compose a new essay. What's more, the essays that follow are most likely to supply comfort, that there's no formula or singular means to craft a prosperous answer. Any kind of ideas will help you. To produce a superior essay without expending is a challenge But the good thing is it is very much formidable. Arranging your suggestions and thoughts in a synchronized fashion will take some moment. One of the absolute most important GMAT essay ideas is to understand the directions of the AWA section. The essay template is contained in the analytical reasoning and at times in the verbal section. You should attack the essay with a specific template you have already perfected beforehand. It is not difficult to write GMAT essay for those who have a guide and you've completed a good researched. The essay that you write have to be easy, but interesting. Normally the essay shouldn't be very long. It should be uploaded in the online application. It is designed to measure the quality of a student's writing. Hence, a suitable plan to compose an essay ought to start from the very start. All you have to do is to begin solving some sample essays! If you wish to receive a high score in your essay, do your very best to present new thoughts and support your opinions. Don't forget to compose short sentences for summarizing arguments that you're presenting. When the thesis is completed, you can decide to acknowledging the other side. It is extremely important to have an infallible logic in order for the examiner is drawn to the point that's made. More research into the assumptions on the other side of the statement is needed. The Fundamentals of Gmat Essay Revealed Specific details on the way the computer adaptive test procedure works can be found on the internet at GMAC's website. Next, you must consider the info which you already know more about the subject and decide what's pertinent to the topic. The information has to have a very good flow. If you're searching for more data on the AWA section, I wrote an overview that you may find here. Gmat Essay Secrets That No One Else Knows About Then, be certain to demonstrate your fit with the program and how you are going to donate to the school's community. Some schools ask you to also speak about why you're interested in their precise program, as part of the exact prompt. Students lead busy lives and frequently forget about a coming deadline. By supplying an outstanding curriculum and the highest-quality instructors in the business, it empowers students to do their objectives. The Key to Successful Gmat Essay If both ratings are more than 1 point apart, an expert reader stipulates a third evaluation to learn the last score. Thirdly, his usage of the word every' is quite strong. Answers are provided at the conclusion of all of the questions. In instances where the answer isn't known, thus, it's essential to produce an educated guess. Bear in mind, however, that the scenario you will notice on your exa m will be a lot less familiar to you. Such questions need deep introspection for you to get to the core of your nature and influences. In the event the issue isn't being prepared enough, ramp up your studying, take a course or consider choosing a tutor who will be able to help you streamline your efforts and teach you the very best methods for answering the several question types. Since you won't have accessibility to a thesaurus at the exam, it's a great concept to memorize key word choices in advance. What You Should Do to Find Out About Gmat Essay Before You're Left Behind The GMAT essay does not have any particular length requirements. The GMAT is not testing your capacity to decide on the right side of a problem. Among the finest GMAT essay advice is to practice, practice, practice before you finish the GMAT AWA section on test day. The GMAT test includes four sections. Rather than that, you may also come up with two extremely long and comprehensive body paragraphs also. Now you have the format for writing a GMAT waiver letter, here are a few simple ideas to create your letter appear flawless and acceptable. In the very first paragraph and just in the very first paragraph, you will need to be objective to a particular extent.

Sunday, December 8, 2019

Cultural Diversity Interview and Analysis

Question: Discuss about theCultural Diversity for Interview and Analysis. Answer: Introduction The globalization of the businesses has made it easier for the people of diverse cultures to integrate at the workplaces(Singh, 2013). This calls for the managers and supervisors to be able to understand and accommodate diverse cultures exhibited by the employees. However, the studies indicate that the understanding of the culture diversity should not only be considered in the workplace but also during the interview(Cullen Parboteeah, 2008). Therefore, this requires the interviewer to be equipped with the full knowledge of the culture and the behavior of the interviewee before starting any interview process. This helps the interviewer to be fully prepared in designing the interview questions as well as the conversation with the interviewee. According to Cavusgil, Gary, John (2007), different employees portray different cultures and behaviors at different working environments. Additionally, apart from the culture exhibited in the working environments, there is that culture that is i ngrained in different societies and thus becomes part of an individual. Therefore, the interviewer must put into consideration these two aspects. This paper aims to carry out research to determine the diverse cultures of the Australian people that an interviewer has to put into consideration when engaging interviewees from different cultures. Analysis of the Diverse Cultures among the Australian People. The Australian people culture is largely rooted in the Torres Strait Islanders and Aboriginal(Hampton Toombs, 2008). The indigenous culture of the Australian people is one of the oldest in the cultural history of the world. The maintenance of this culture has been achieved from the fact that it can adapt to the changes over time(Flood, 2006). Torres Strait Islanders and Aborigines identify themselves by their land location, language, and relationship. However, this culture has slowly got eliminated from time to time, and the majority of the Australian people have adapted to the western culture(Mellor, 2006). This has been as a result of mixing with the people from the different origins of the globe. The studies show that the western civilization contributed greatly to the western culture in Australia(Advameg Inc., 2012). In return, Australia was transformed into English speaking country even though Indigenous Australian Languages and Australian Slangs are widely spoken throughout th e continent(Pickering, 2007). Apart from the western culture and the indigenous Australian people culture the culture of the immigrants and hat of foreign workers, or investors are also rampant in Australia(Dunn, Kamp, Shaw, Forrest, Paradies, 2012). To accommodate the diverse culture, a lot of policies has been established to enable and encourage multiculturalism. According to Onnudottir, Possamai, Turner (2010), the migrant communities in Australia have influenced the adoption of different cultural practices, lifestyle, behavior and food that has got ingrained in the main Australian culture. Therefore, this paper argues that Australian is a continent comprising of diverse cultures. This has been achieved through tolerance and appreciation of different cultures among the Australian people. Similarly, the Australian culture has greatly influenced the peoples lifestyle. Some of the core values governing the people lifestyle include conservation of the environment. Secondly, a belief that the Australians are born naturally competitive people. Third, like going to the beach on the weekends. Fourth, the Australian people like shopping. Fifth, the Australian people, are very friendly. The analysis of the Australian portrays the true nature of the Australian people. The above-discussed issues are the consideration that an interviewer should put into consideration when designing the interview. The interviewer should bear in mind that Australia is multicultural continent and thus he or she should understand the dominant cultures in the country(Jordan, 2006). Alternatively, the interviewer should be able to understand the critical cultures among the different people of Australia. This paper now looks at critical cultural factors that the interviewer should consider in the interviewee in the interviewing process. Interviewee Descriptions The interviewing process is a difficult task not only for the employees but also for the employers. The employers want to obtain the best candidate and the same the employee is aggressive to get employed. This may be difficult to the employer if he or she does not understand the culture of the interviewee(PninaShachaf, 2008). Therefore, this requires the interviewers to have reliable and relevant descriptions pertaining the interviewees culture, religion, sexual orientation and language. This paper describes the interview base on the above aspects as follows. In Terms of Culture: In ones country culture, it is easier to establish the credibility of the interviewee. This is because the interviewer understands the various cultural diversities being practiced in the country. Likewise, an Australian interviewer will have little challenges when interviewing a fellow Australian. Based on the dominant culture among the Australian employees, this paper describes the culture of the employee as friendly to the environment; competitive in nature; friendly to other people and values the weekend days. In Terms of Language: Even though there are several languages in Australia not all are practiced in all the contexts(Saxton, 2004). Also, the findings indicate that there is no a common official language, the English language seems to be adopted as the business language. Since when the Australian continent was colonized by the British, the English language has gotten root in its citizens. Therefore, the paper describes the interviewer as someone who understands as can speak in the language of English. In Terms of Religion The Christianity is the major Australian religion(Schipp, 2016). However, Christianity is in fear of being outrun by the other religions. The interviewee is a Christian who is fearful of losing his or her spiritual faith to other religions such as Hindus, Jews, Muslim, and Buddhists. This help in understanding the interviewee and cores values that govern the Christianity religion. In Terms of Sexual Orientation: The interviewee sexual orientation is romantic and attractive. This is because the interviewee likes to spend the weekend days on the beach. Interviewees Life Experience Exploration Depending on how interviewees capture their life stories, the interviewer can conclude whether they had had positive or negative life experience. This can be achieved by the prior preparation and framing of the questions that will lead to the employee narrating his or her life experience. The exploration should be based either to influence the interview to tell more about the work-related experience of the family life experience. If the interviewee bases his or her real life experience of work, the interviewer should ask questions that investigates whether the interviewee had the necessary skills and knowledge while undertaking that work. This will help in determining whether the employee has got required experience and the essential skills to executive the job at hand. Therefore, the questions being asked in this section should be focused on the education and the work experience of the interviewee. Some of the questions that might be asked include: The school the interviewee attended. How was the school experience? The number of the students in the classroom. (Helps to determine whether an interviewee can work in group or a team) The teachers whom the interviewee liked and disliked. What was the first job of the interviewee? What the first job paid job? Did the interviewee engage in the union matters while working for other companies? Interviewees Social Needs Exploration The understanding of the interviewee social needs is very crucial as his or her social needs are used as the basis of motivation once the employee is employed. The employee can be motivated through the employer satisfying the needs of the employer. Determination of the interviewee social needs is also crucial in ascertaining whether the company has the potential and capacity to help the interviewee meeting them once he or she is employed. Even though social needs such as companionship, sense of belonging, appreciation and acceptance from one person to another, findings indicate, the people whom all these needs have been met tend to be happier and product than those who their social needs are yet to be met fully. Therefore, the exploration of the interviewees social needs helps the interviewer in gauging the productivity and the performance of the interviewee once employed by the company. It is an important aspect which every organization should put into consideration when engaging an interviewee. Social Support Services As the employees are part of the company while at the workplace, they are also part of their families, friends, and other social welfare matters. Therefore, the employers should be aware that the employees have both the work life and the social life. Successful employees ensure the work-life balance. However, this cannot be achieved if the company has to provide necessary, structures, policies, and procedures to ensure the employees work-life is balanced. Some of the commonly provided support services include employment and training services, housing services, employees' children services and healthcare and safety services. If these services are available, they should be availed to the interviewee during the interview process to prepare him or her psychologically. These support services will help the employees in meeting their social needs. Identification and Analysis of the Cultural Factors Needed in the Workplace Culture defines the behavior and the values that will guide the organization towards attaining its set goals. The companies set their culture aligned to the company objectives to ensure that all the employees integrate their efforts for the common course. This calls for the top management of the company to establish culture will require each employee to conform to while at the workplace. The workplace cultures need to be communicated to the interviewee during the interview process to determine whether the interviewee cultural traits can match those expected by the organization. However, the interviewee cannot be denied a chance to work for the organization because of his or her cultural diversity because he or she can be trained to adopt to the culture of the company. This ensures the employee will act in line with the companys vision and mission. Some of the cultural aspects that are largely needed in the workplace as discussed below: Communication: Right and common language in the workplace ensures maintenance of the discipline among the employees. Additionally, it gets rid of the element of the suspicion among the employees who may feel that the other employees are taking evil of the behind their backs. This creates conflict and disunity in the workplace. To overcome this, a common language in the place of work should be established and maintained to ease the organization communication. Therefore, the paper holds that as an interviewee business language is English, the English language should be used in the workplace throughout. Trust: Trust is a vital element in the workplace. Trusting in fellow collogues while at the workplace helps all the members to move in the same direction. Additionally, the trust of the company leadership gives an employee that the company is being steered towards the right direction. Awadh Saad (2013) called for the employees to put their trust in the company management even their opinions and ideas are not included in the decision-making process. This is because the final decision arrived at is meant for all those are involved in the company activities. Teamwork: Team entails pulling together the group efforts for the accomplishment of a common goal. It also an act of seeking from the workmates how are they are progressing with their work. This helps each in building the new ideas that can be very beneficial to the organization. Transparency: Being honest and a person of high integrity are fundamental traits at the workplace(Lunenburg, 2011). The value of integrity will help to ensure that each worker plays his or duty without overworking of the junior employees. Again, it plays a very critical role in ensuring that the company resources are properly allocated to the various company department and those who are in charge, manage them effectively. Conclusion Globalization has turned the world into global village. However, even with the developed technology the aspect of the cultural diversity is still a challenge for many businesses. As analyzed in the paper the scrutiny of the cultural differences begins at the interview stage. The interviewer has to understand some of the critical cultural values of the interview, and he or she may end offending him or her. Again, the identification and the analysis of the interviewee culture helps the interviewer ascertain whether it conforms to that of the organization. Culture diversity is a common attribute not only for the multinational corporations but also to the multiculturalism countries such as Australia. Therefore, employers should always put into consideration cultural diversity whether recruiting for the domestic companies to global businesses. References Advameg Inc. (2012, December 16). The Culture of Australia Forum. Retrieved from https://www.everyculture.com: https://www.everyculture.com/A-Bo/Australia.html AWADH, A. M., SAAD, A. M. (2013). The Impact of Organizational Culture on Employee Performance. International Review of Management and Business Research, 2(1), 168-174. Cavusgil, S. T., Gary, K., John, R. (2007). Management the new realities. London: Prentice Hall. Cullen, J. B., Parboteeah, K. P. (2008). Multinational management: a strategic approach. USA: South Western Publisher. Dunn, K. M., Kamp, A., Shaw, W. S., Forrest, J., Paradies, Y. (2012). Indigenous Australians' Attitudes Towards Multiculturalism, Cultural Diversity, Race' and Racism. Journal of Australian Indigenous Issues, 13(4), 19-31. Flood, J. (2006). The Original Australians: Story of the Aboriginal People. N.S.W: Crows Nest. Hampton, R., Toombs, M. (2008). Culture, IdentIty, and IndIgenous Australian Peoples. ANZ: Oxford University Press. Jordan, D. F. (2006). Aborigines in a multi-cultural society. A sharing of dreams. Journal of Intercultural Studies, 7(2), 5-29. Lunenburg, F. C. (2011). Organizational Culture-Performance Relationships: Views of Excellence and Theory Z. National Forum Of Educational Administration And Supervision Journal, 29(4), 1-10. Mellor, D. (2006). Contemporary racism in Australia: The experiences of Aborigines?. Personality and Social Psychology Bulletin, 24(9), 474-486. Onnudottir, H., Possamai, A., Turner, B. S. (2010). Islam: a new religious vehicle for Aboriginal self-empowerment in Australia. International Journal for the Study of New Religions, 1(1), 4974. Pickering, J. (2007). Globalization: A Threat to Australian Culture? Journal of Australian Political Economy(48), 46-59. Pnina Shachaf, (2008). Cultural diversity and information and communication technology impacts on global virtual teams: an exploratory study. InformationandManagement, 45(2), 131?142. Saxton. (2004). A. Whiteness and reconciliation: a discursive analysis?. Australian Psychologist, 39(1), 14-23. Schipp, D. (2016, June 6). Faith in the spotlight as Australians tipped to lose their religion. Retrieved from https://www.news.com.au: https://www.news.com.au/national/faith-in-the-spotlight-as-australians-tipped-to-lose-their-religion/news-story/0b9626b05bf1ee796bf5700bc7d99193 Singh, D. (2013). Managing Cross-cultural Diversity: Issues and Challenges in Global Organizations. Journal of Mechanical and Civil Engineering, 43-50.

Sunday, December 1, 2019

Training Evaluation Methods and Their Efficiency

Literature Review Training evaluation methods have been examined in many studies related to organizational behavior and management. Overall, it is possible to single out several areas that are closely related to this topic; one of them is the differences between assessment models and their applicability to various types of organizations (Ahmed et al 2010).Advertising We will write a custom proposal sample on Training Evaluation Methods and Their Efficiency specifically for you for only $16.05 $11/page Learn More The problem is that in many cases, the performance of employees cannot be measured by quantitative means. Therefore, it is often difficult to assess the efficiency of the training program. The second important question, which is of great importance for scholars, is the participation of various stakeholders in the evaluation (Michalski Cousins 2001). In this context, the term stakeholder can include customers, employees, or senior management. Thi rdly, many researchers focus in the specific steps that a person has to take in order to evaluate a training program. There are several important studies that have been done in these topical areas. For example, in his research article, Vilmante KumpikaitÃ„â€" (2007) compares different evaluation models, for instance, CIRO1 , systems approach, or Brinkenhoff model. This author argues that ROI or return on investment can be a valid tool for the evaluation of training programs (KumpikaitÃ„â€" 2007, p. 32). According to this approach, the management should focus on such criteria as cost savings and profits that can be brought by the training, time-efficiency, and quality improvements in the organization (2007, p. 32). The management should determine whether these benefits justify the cost and time required to implement the training. This main focus of this study is the effects of training on organizational performance. Another important research was conducted by Ishfaq Ahmed et al (2010 ). These researchers expand the notion of training evaluation and show this assessment should take into account the opinions of customers and employees (Ahmed et al 2010, p 170). This approach has already been adopted by many companies. These scholars do not provide an ultimate model of training evaluation; yet, their findings suggest that assessment of training must not disregard qualitative data such as opinions of clients and workers.Advertising Looking for proposal on education? Let's see if we can help you! Get your first paper with 15% OFF Learn More This argument is partly supported by other researchers. For example, in their article, Greg Michalski and J. Bradley Cousins (2001) attempt to develop a stakeholder-based method of training evaluation. These scholars distinguish such stakeholders as employees, training providers, and certainly customers. Moreover, these authors believe that the management should combine both quantitative and qualitative criteria (Mic halski Cousins 2001, p. 2250). Qualitative evaluation is of great importance to those organizations in which the performance of workers cannot be measured by units of production. In this case, we can mention such service companies as hotels. In part, this literature review indicates that the proper assessment of a training program must not overlook the views of those people who are directly involved in the training process. Moreover, it has to take into consideration the opinions of people who can influence the company, especially customers. The sources that have been discussed in this literature review touch upon every topical area mentioned at the beginning. Introduction This study will be aimed at identifying the most effective method of evaluating the training of employees. The need for this research can be explained by the fact that modern companies still have to develop the methods of assessing the training that they offer to their employees. In turn, the importance of this s tudy can be better illustrated by the expenses that that modern companies incur in order to improve the skills and performance of their workers. The average daily cost of training for a worker constitutes $350 per an employee (Combs Davis 2010, p. 250). In some cases, this figure can equal $450 per day (Combs Davis 2010, p. 250). Therefore, it is vital for modern organizations to determine whether this training really justifies its costs. By adopting more efficient training evaluation methods, the management will be able to reduce their costs. Overall, it is possible to distinguish several rationales for this paper. At the given moment there are different models which can be used for the assessment of employeeÃ¢â‚¬â„¢s training. They can focus on such aspects as the employeesÃ¢â‚¬â„¢ perception of their learning, skills improvements, and finally, workerÃ¢â‚¬â„¢s performance (Grundmann, 2011, p. 33). It is necessary to find a way to reconcile these approaches.Advertising We wi ll write a custom proposal sample on Training Evaluation Methods and Their Efficiency specifically for you for only $16.05 $11/page Learn More Moreover, as it has been argued in the literature review this assessment rely on the opinions of different stakeholders, especially customers (Michalski Cousins 2001). Unfortunately, this perspective is often overlooked by many companies. Overall, the findings of this study can be used by those managers who are responsible for the development and evaluation of vocational training. Problem The introductory section has partly illustrated the reasons why this research is necessary. It has to determine the technique which is most suitable for the assessment of vocational training. This study will not focus on one specific model such as KirkpatrickÃ¢â‚¬â„¢s approach or CIRO method. The thing is that very often managers can combine these techniques (KumpikaitÃ„â€" 2007). More likely, it will try to single out the best prac tices which are used by leading companies in order to determine whether trainees can put their learning into effect. The main problem is that nowadays many organizations cannot properly assess their training programs. As a result, they often have to go to great expenses in effort to improve the performance of their employees. This study can help the management of many companies resolve this problem. Purpose The goals of this study can be achieved by surveying the managers of leading companies. In particular, it is necessary to ask the respondents about the practices that they adopt in their organizations. This survey can show how what kind of criteria they take into account while determining the efficiency of training. Moreover, it is vital to examine numerous case studies and research articles which describe training evaluation process in modern organizations. This approach will enable us to get a better understanding of different assessment models. The findings of this research ca n have practical applications especially for those companies which do no know whether their training programs are really efficient. Thus, this study can be important from theoretical and practical perspectives.Advertising Looking for proposal on education? Let's see if we can help you! Get your first paper with 15% OFF Learn More Objectives The main objective of this study is to determine the most optimal model of training evaluation. There are some very important tasks that are closely related to this objective. First, it is vital for us to determine the assessment criteria on which HR managers often rely while evaluating training programs. Among these criteria, we can single out employeeÃ¢â‚¬â„¢s performance, the costs of training, the attitudes of employees toward their learning and so forth. We need to understand which of these criteria is most important. The second important task is to identify those people who take part in the evaluation of such programs. As it has been shown in the literature review, the main stakeholders can be the companyÃ¢â‚¬â„¢s customers, service providers, owners, and employees (Michalski Cousins 2001). The question is how the company can better involve these stakeholders. These are the questions that this study will need to answer. Methodology The population of this study will include those people who have to implement and evaluate training in the workplace. These people should represent at least twenty different organizations. In turn, these organizations or companies should represent various industries and business areas. By adopting this approach, we will ensure that the findings of the study are applicable to different areas. So, in this case, we will choose non-random sampling of the subjects. In order to gather data for this study it will be necessary to develop a questionnaire that will include open-ended questions about the companyÃ¢â‚¬â„¢s training evaluation methods. These questions will include Likert scale items. The respondents will be asked to assess the importance of training methods in their organization. Secondly, they will need to identify the most significant criteria which they use in order to measure the efficiency of training. Finally, they will need to identify those people who are involved in such assessment. In order to analyze t he collected data, I will rely on the methods of descriptive statistics. In particularly, it will be necessary to use such technique as univariate analysis. This method will show how the perceptions of training evaluation differ in various companies. Reference List Ahmed, I., Nawaz, M., Usman, A., Shaukat, M., Ahmed, N. (2010). How Organizations Evaluate their Trainings? An evidence from Pakistani organizations. Interdisciplinary Journal Of Contemporary Research In Business, 2(5), 162-179. Combs, W. Davis, B. (2010). Demystifying Technical Training: Partnership,Ã‚ Strategy, and Execution. NY: John Wiley and Sons. Grundmann, S. (2010). Making the Right Connections: Targeting the BestÃ‚ Competencies for Training. London: DIANE Publishing. KumpikaitÃ„â€", V. (2007). Human Resource Training Evaluation. EngineeringÃ‚ Economics, 55(5), 29-36. Michalski, G. Cousins J. (2001). Multiple perspectives on training evaluation:Ã‚ probing stakeholder perceptions in a global network developm ent firm. American Journal Of Evaluation, 2237-53. Footnotes 1 Content, Input, Reaction, and Outcome. This proposal on Training Evaluation Methods and Their Efficiency was written and submitted by user Vivienne Wall to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Tuesday, November 26, 2019

Essay on Individualism vs. Collectivism in terms of the Japanese and American Social and Business EnvironmentEssay Writing Service

Essay on Individualism vs. Collectivism in terms of the Japanese and American Social and Business EnvironmentEssay Writing Service Essay on Individualism vs. Collectivism in terms of the Japanese and American Social and Business Environment Essay on Individualism vs. Collectivism in terms of the Japanese and American Social and Business EnvironmentIn terms of the ever growing globalization process, the American society has more and more chances to interact with people of other nationalities learning much about their cultural backgrounds. There are no more powerful forces and constructors of modern cross-cultural communication than individualism and collectivism. The following research is aimed at investigating these powers to understand, explain and predict the features of cultural similarities and differences between the American and Japanese societies. In fact, the cultural peculiarities and principles in terms of individualism and collectivism have not changed through the time. Collectivist culture still existing in the Japanese society underlines the interrelation of any person with certain groups of people like family, colleagues or the whole nation. On the other hand, individualistic cultures emphasize the fact th at people are not dependent on the groups they belong to. The perception of collectivism and individualism by the representatives of different cultures including the Japanese and American societies has not shifted in the course of time. The following research is focused on the confronting issues regarding collectivism and individualism in the Japanese and American societies. It gives a detailed analysis of the individualistic and collectivistic perceptions in the Japanese and American social and business environments.Confrontation of CulturesIndividualism means individual initiative, responsibility and right. This notion has been acknowledged by the American society as the basic source of social progress. Individual interest is the foremost condition for an American to participate in any kind of activity and is widely recognized by the American culture. An individual in this respect is a part of the society he or she belongs to. American working places are all based on individualism , in terms of which people are paid and move forward in the career on the individual basis. Americans view groups of companies as voluntary associations that can be attended or left easily as long as it reflects the interests of an individual. This means that Americans can be united for a certain common goal, but remain autonomous acting according to their own personal interests.However, Eastern countries and Japan in particular often consider individualism as a foremost threat to the society. Japan is a nation where a personality is not an independent unit, but the function of a group or corporation. Collectivism and group orientation both in everyday and business spheres are initially peculiar to the Eastern business culture. In this regard, the social unit is not represented by an individual as it is in the West, but it is a group of individuals that forms the social basis. A person first of all identifies oneself with a certain group and least of all perceives oneself as an inde pendent personality. The promotion of individual interests in the Japanese business sphere is regarded as irrespective and not at all acceptable. Here is an example. The high quality of Japanese technical devices is known throughout the world, however, the names of scientists, inventors or business leaders who have ensured the technological leadership of Japan are practically not known to the world. Thus, collectivism in the Eastern culture is a foremost condition for the success in any sphere of life.Western vs. Eastern Social and Business ValuesKnowledge of the polar differences between the Western and Eastern cultures allows finding the right orientation in the situations of cross-cultural communication. In terms of stereotypes, it is much easier to define the typical features of business cultures in the West and East. From a wider perspective, there can be distinguished two poles. The peculiarities of the American and Japanese business cultures have historical, religious and cul tural premises. Independence, individualism, self-esteem, precision, punctuality and mobility among others can all be evaluated as the specific distinguishing features of the Western business culture. On the other side, evasiveness, hierarchy, collectivism, rituality, dependence and respect to rank are usually perceived as the characteristics of Eastern culture. While individualism is considered by the American society as the most important condition for social and business progress, it is perceived as a threat to any social sphere by the Japanese people.Hierarchy vs. EgalitarianismThe Japanese society is characterized by a deeply rooted hierarchy. It implies the major difference between the social and business structures in America and Japan. The Japanese society with its thousands year of Imperial history is organized strictly according to the hierarchical principles. The age and length of service in a company are traditionally more frequently rewarded than the qualification of a person. This is the basic peculiarity of hierarchical structure within the Japanese society. A young worker might not expect the promotion on the career ladder. The older employee even less qualified ones are likely to be promoted first.A Japanese person identifies oneself with a group in a hierarchical manner. A worker of a Japanese company has to be loyal to the values and fully accept the vertical system of relations within a group. This system is expressed in subordination and benevolence towards those who occupy a higher position. The power in this regard is not based on some personal qualities of a person, but rather on the nature of the strict order peculiar to the Japanese society of the past and present. Americans are literally shocked by rudeness, abuse and disrespect from the side of the Japanese managers towards the subordinates. Loyalty of a Japanese person in relation to oneÃ¢â‚¬â„¢s group of company is highly valued by the Japanese society.On the other hand, egalitari anism is a style of relations based on equality. It is peculiar to the Western culture and American culture in particular. America is known as a country of high social mobility, in which people occupy a higher social position according to oneÃ¢â‚¬â„¢s personal achievements. The difference in age or status can be considerable, but American corporate workers do not tend to pay much attention to the hierarchical position of their colleagues. These are the basic differences between Japanese and American societies in terms of individualism and collectivism.Straightforwardness vs. CourtesyThe models of behavior in the East and West are drastically different. The behavior of Americans is often viewed as impudent. An American is never frustrated if he/she is not like anyone else. The right of a person to be different from others has long been acknowledged by the American culture. Here, it is considered that diversity and originality are the sources of new ideas and innovations leading to th e progress and prosperity of the society. One of the aspects of the American culture is straightforwardness that may seem disrespectful and provocative to a Japanese person. Unlike Americans who tend to reject this or that uninteresting offer, the Japanese people very rarely use the word Ã¢â‚¬Å"noÃ¢â‚¬ . Japanese people consider it disrespectful to directly reject something. The sincerity of a person is viewed by the Japanese as a longing of a person to maintain harmonious relations without disrupting the comfort, benevolence and tranquility of the surrounding people.In general, however, one should not perceive certain statements of an Eastern person literally as the real meaning of what has been said is in this case defined by the context. The Japanese people value courtesy and avoid being straightforward in the interrelations within a groups of people or in terms of a personal contact. All this is done so as not to spoil the relations with people. And for this reason, the Japanes e society is often perceived as respectful and courteous.ConclusionTo conclude, unlike collectivism, individualism is directly connected with independence and personal freedoms of an individual. Americans deeply value the rights of people, freedom of speech and information and independence of the mass media. The rights of a person represent the foundation of the American culture. Japan has other priorities. Rights and interests of a group, whether it is a family or group of coworkers, are much more important for the Japanese people than the rights of a single individual. The representative of the Eastern culture is in many respects committed to a range of groups; this deprives a person of the social mobility. On the other hand, Americans rigorously defend their own personal rights and personal lives feeling aversion towards any kind of outer interference into their personal affairs. The Eastern culture, however, condemns the longing of the West towards individualism. And this confro ntation has deep historical and social roots.

Friday, November 22, 2019

Paragraph and Essay Development - Definition and Examples

Paragraph and Essay Development s In composition, development is the process of adding informative and illustrative details to support the main idea in a paragraph or essay. Also known asÃ‚ elaboration. Paragraphs and essays can be developed in many different ways. In conventional composition courses (see current-traditional rhetoric), the following patterns of exposition (or models of composition) are often presented as the standard methods of development in expository writing: AnalogyCause and EffectClassification and DivisionComparison and ContrastExampleExtended DefinitionProcess Analysis Examples and Observations [The] methods of development arent empty jugs to pour full of any old, dull words. Neither are they straitjackets woven by fiendish English teachers to pin your writing arm to your side and keep you from expressing yourself naturally. The methods are tools for achieving your purpose in writing, whatever that purpose may be. They can help you discover what you know, what you need to know, how to think critically about your subject, and how to shape your writing.(X.J. Kennedy and Dorothy M. Kennedy, The Bedford Reader, 7th ed. Bedford/St. Martins, 2000) The Importance of Providing Supporting Details Possibly the most seriousand most commonweakness of all essays by novice writers is the lack of effectively developed body paragraphs. The information in each paragraph must adequately explain, exemplify, define, or in some other way support your topic sentence. Therefore, you must include enough supporting information or evidence in each paragraph to make your readers understand your topic sentence. Moreover, you must make the information in the paragraph clear and specific enough for the readers to accept your ideas.Ã‚ (Jean Wyrick, Steps to Writing Well, 11th ed. Wadsworth, 2011) Body-Building What the opening of an essay promises, the body of the essay must deliver. This is known as developing your ideas, but I like to use a body-building metaphor because it implies adding not just bulk to a framework, but musculature. In other words, good essay development strengthens, not merely fills out. . . .What is the best way to reinforce the main idea of your essay? You can do some by making good use of any combination of the following six methods of development: StatisticsComparisonClassification and DivisionExample, case-in-pointQuotationCharacterization,Ã‚ dialogue By using these bodybuilding elements, you are telling your readers, I dont expect you to take my word for these claims; I want you to see for yourself!Ã‚ (Fred D. White, LifeWriting: Drawing from Personal Experience to Create Features You Can Publish. Quill Driver Books, 2004) Multiple Patterns of Development Although most short papers may employ one primary pattern with other patterns woven throughout, longer papers may have two or more primary patterns of development. For example, if you are writing a paper on the causes and effects of child abuse in the foster care system, you might, after the causal analysis, shift the primary focus of the essay to prevention, thus continuing the essay with a process analysis of what the state might do to prevent child abuse. Then you might end the essay by addressing the objections from those defending the system, shifting the focus of the essay to argumentation. Your decision to include other primary patterns depends on your purpose and audience. Your thesis makes your purpose clear to your reader. Then as you develop your essay, you may integrate other patterns into your paragraphs.Ã‚ (Luis Nazario, Deborah Borchers, and William Lewis, Bridges to Better Writing. Wadsworth, 2010)

Thursday, November 21, 2019

Discussion Board Post Response Essay Example | Topics and Well Written Essays - 250 words - 22

Discussion Board Post Response - Essay Example Conversely, I concur that a process map shows how each of the processes affect each other. In other words, it shows different outcomes that could result from a specific process. For instance, after initial examination, a patient can either proceed to the discharge room or can proceed to the laboratory for tests. Your elucidation that process mapping is the use of diagramming to understand the process currently used and display what is expected of each individual involved (Cookson et-al, 2011) is spot on. I concur that through process mapping, workable standards can be identified and adopted and also courses of action implemented to help improve on non-workable standards in order to arrive at better outcomes. However, I feel that you could have used an example of a problem necessitating improvement in healthcare in your process map. In my process map for instance, I have used an example showing how patients move across the clinic from the time of checking in to the time of discharge. In such an example, areas that need improvement can clearly be noted. Cookson, D., Read, C., Mukherjee, P., & Cooke, M. (2011). Improving the quality of emergency department care by removing waste using Lean Value Stream mapping. International Journal of Clinical Leadership, 17(1),

Tuesday, November 19, 2019

Zain Research Paper Example | Topics and Well Written Essays - 2250 words

Zain - Research Paper Example Scott Gegenheimer holds the title of CEO of the Group (Zain, Ã¢â‚¬Å"Believing in the Power of Dreams, Annual Report 2012Ã¢â‚¬ ). 2. The two letters have been written by the Chairman and the CEO of the Group basically addressing the shareholders. The basic message in the letters comprises assisting the shareholders to know about the broad operations of the company throughout the year with the deliverance of certain useful information. These encompass short description of the financial results, business practices, marketing strategies, current position in the operating business markets, future goals and most importantly its rise in profitability from the preceding few years, making a greater appeal to its current and potential shareholders (Zain, Ã¢â‚¬Å"Believing in the Power of Dreams, Annual Report 2012Ã¢â‚¬ ). 3. Letter from the Chairman. In this letter, the first paragraph depicts a short description about the challenges faced by the company throughout the financial year 2012. Ad ditionally, this section explains the changes in the external as well as the internal environment and how the company addressed those challenges with the adoption of few developmental based projects and effective business policies. The next part of this letter explains the operational results of the Group including net income, earning per share and consolidated revenue with relevant data. Correspondingly, the next section of the letter depicted a detailed understanding about the launch of various networks by the company and its restructuring business process in different parts of the globe. The last section of this letter portray the Corporate Social Responsibility (CSR) based activities that the company performed towards the society and the environment with a conclusion seeking for continuous support from the esteemed members of the Group (Zain, Ã¢â‚¬Å"Believing In The Power Of Dreams, Annual Report 2012Ã¢â‚¬ ). Letter from the C.E.O. In this letter, the first section provides a b rief explanation about the journey of the company and the experience of the person as the CEO. The next section of the letter includes the description of the services or the products that the company offers to its customers and how it is adopting effective strategies to raise the level of customer satisfaction. Correspondingly, the next part of the letter reflects the review of the business conducted in the financial year of 2012. The last section of the letter presented looking forward statement with an aim to show the potentials of the company to compete in future (Zain, Ã¢â‚¬Å"Believing in the Power of Dreams, Annual Report 2012Ã¢â‚¬ ). OTHER MATERIAL 4. The 2012 annual report of Zain includes various sections including Chairman and CEO statement, company overview, key milestones, share price evolution, business operations, group technology, financial statements and practice of CSR activities among others. All the information has been provided and explained in a proper sequence. Additionally, it can be viewed that the annual report has been prepared with the focus of keeping it quite simple and easy to understand by the customers along with the shareholders (Zain, Ã¢â‚¬Å"Zain GroupÃ¢â‚¬â„¢s 2012 Annual Report Earns Accolades at ARC Awards in New YorkÃ¢â‚¬ ). The materials contained in the annual report and the messages that these communicates can be viewed as quite impressive owing to the reason that one can obtain a clear idea about the financial performance of the company and also the effective strategies that the company adopted. FINANCIAL HIGHLIGHTS 5. Zain provides adequate financial information to the shareholders through presenting those in its annual reports. The shareholders of the company are provided with appropriate financial information concerning the operational performances as well as other related financial

Saturday, November 16, 2019

Critical period in language development Essay Example for Free

Critical period in language development Essay The concept of a critical period is well in nature. In human beings there seems to be a critical for the first language acquisition. Research shows that any human who is not exposed to any language before puberty, becomes completely unable to the syntax of their first language later in life. From my personal experience I have learnt that any individual who learns their first language at infancy and later (at puberty) gets to move from their motherland to foreign land where no one speaks their language, no matter how long these individuals stay from home they can never forget their mother tongue. Accent may change but they will always remember their first language Here is another practical example to prove that there is a critical period in language development. I happen to be living in Africa; my bosses are Italians (man and wife) they have had to learn English and Kiswahili for easy communication with the locals. They have a five year old baby. When the baby is with her parents they always speak in their first language; when she is left behind with the nanny she is spoken to in Kiswahili all the time. The nanny knows no other language apart from her mother tongue and Kiswahili. This baby has been looked after by this same nanny since she was born. At the age of three a teacher from America was employed to teach this girl. She knew no other language but English. Now look at this closely; the baby is now very fluent in two languages; her first one Italian and her second one; Kiswahili. She is so fluent that she corrects her parents on it! She seems to be doing just fine in English for the last two years she has been taught. Interestingly her teach who is very interested in learning Kiswahili asks her enough times to translate to her in English what has been said in Kiswahili by colleagues. I would say that all depends with the stage at which the language was introduced to an individual. The stage in life. Ã¢â‚¬ ¢ Kiswahili is a language for the East African state and some of the West African.

Thursday, November 14, 2019

The Effect of Enviroment on Intelligence :: essays research papers

In the ongoing debate about which factor has more of an influence on human behavior and intelligence, certain methodologies have been used to determine this in several different studies. The genetic component is made up of additive and non-additive components. The environmental component is separated into the effects of a shared environment where both subjects used experience the same environment and a non-shared environment where the two subjects experience different environments. The studies that are used to determine the respective effects of genetics and environment are studies of how twins resemble each other, studies of adoption effects people compared to their relatives, and identification of genes. Twin studies use monozygotic twins who share 100% of their genes and dizygotic twins who are estimated to share 50% of their genes. Genetic identification tries to identify genes responsible for personality traits but is made difficult by the fact that many behaviors are caused by multiple genes. Intelligence or IQ has been studied extensively. It has been found that in childhood the correlation of IQ between twins is about .5. This correlation has also been found to increase with age. Similar results have been found in adoption studies indicating that environmental differences are not as much of a factor on IQ scores. In addition to IQ several other things have been studied to find out if their cause is in the environment or genetics. Personality has been studied using the Big five traits that are commonly used to test personality. Personality disorders have also been studied as well as occupational interests and beliefs and attitudes. For all of the heritability has been rated to be the majority of the cause. There has been a lot of effort invested in finding specific genes that cause people to be a certain way however they have not been very successful. Studies have been conducted to determine the effects of shared environment on twins. Since they are known to have the same genes differences can only be attributed to environment and it has been found that twins raised in different environments do not necessarily have more in common with regard to personality. However it has been found that shared environment does have an effect on cognitive ability and juvenile delinquency. While shared environment has not been shown to have a large effect non shared environmental factors have been shown to be a major source of variation.

Tuesday, November 12, 2019

Analyses of Ã¢â‚¬ËœThank You MÃ¢â‚¬â„¢amÃ¢â‚¬â„¢ Essay

Ã¢â‚¬ËœThank You MÃ¢â‚¬â„¢amÃ¢â‚¬â„¢ is a short story which is written by Langston Hughes. The story takes place in the USA, in the street and in the woman house, where we meet Mrs Luella and Roger. In this article I am going to analyse this short story. At first I will summarise its plot, then I will discuss the main theme on it, and comment on the main characters and some literary devices. Ã¢â‚¬ËœThank You MÃ¢â‚¬â„¢amÃ¢â‚¬â„¢ is about a boy called Roger and a large woman Mrs Luella Bates Washington Jones. At eleven oÃ¢â‚¬â„¢clock at night, the boy tries to snatch the womanÃ¢â‚¬â„¢s pocketbook. But as he grabs the purse behind, the strap brakes, he loses his balance and fall son his back on the sidewalk. Mrs Luella simply turns and kicks him, while he lies down. She shakes roger and commands him to pick up her purse. After having a little talk with him, she decides to take him home to her house by dragging him. She gets him washed and fed. Then he admits that he wants to steal money , so he could by a pair of blue suede shoes. Afterwards they have a conversation about her job. Right before Roger leaves, Mrs Luella gives him ten dollars. Roger wants to say something other than Thank you madam, while he tries to find the right words, she shut the door. The story stretches over a few hours, and it is set in a big city in America, most likely New York according pictureÃ¢â‚¬â„¢s information on p. 163 and the currency dollars are mention too. I will also say that it is probably in the late 1950s or in the beginning of the 1960s, because this story is from a book which was published in 1963, the suede shoes indicate that it was at that period, since they were very popular then. In my view, the main them of the story is life lessons and mentors. The message is treat others the way you want to be treated. In this story Mrs Luella Bates Washington Jones is a mentor; she wants to teach and provides advice in a kind manner that he can learn from his mistakes. She takes the role as his mother Ã¢â‚¬Ëœyou aught o be my s on. I will teach you right from wrongÃ¢â‚¬â„¢. They had something in common, she understands him and she actually admits to a stranger that she also did things when she was young, and she is not proud of Ã¢â‚¬ËœI have done things, too, which I would never tell you, son-neither tell God, if he did not already knowÃ¢â‚¬â„¢. The main characters, as we see, are Roger and Mrs Luella Bates Washington. On the first paragraph we get to know Roger, he is obviously not a very large or a strong man, nor very skilled in the art of stealing purses. This depicts his size and inexperience as a criminal. He lives along as we know, when he replays Mrs Luella that he gets nobody home. A dirty boy dressed in blue jeans and tennis shoes. An honest person he answers Ã¢â‚¬Å"YesÃ¢â‚¬ , when Mrs Luella asks him if he is going to run, and that he needs money to buy a pair of blue suede shoes. He wants to be trusted, when he sits away from the purse (p. 165 the second paragraph). Mrs Luella Bates Washington Jones, we get closer her in the beginning of the story, especially in the first paragraph, when the author gives a description which makes her seems strong, confident and unafraid of the night, not only a large woman. She lives in a flat with other roomers, but we do not know about her family. She works late in a hotelÃ¢â‚¬â„¢s beauty shop. Mrs Luella shows the compassion for the boy, she does not take him to the police, even though he attempts her purse. She is presented as an active and dominant character. The story is told by the third person, a person who observes and describes all things happen in the story. We know just what the protagonists say to each other, no oneÃ¢â‚¬â„¢s thoughts are declared. The author uses non-standard English in the story to get it more living and more reliable. It is a kind of slang that Americans use especially African American. In my point of view, the climax is in the end of the text, when Mrs Luella Bates gives Roger ten dollars. He simply shocks and gets other thoughts about her. He feels guilty for trying to steal her pocketbook, he apologizes Ã¢â‚¬ËœLady, I am sorryÃ¢â‚¬â„¢. She cares and feels sorry about him, although she does not know him. She leads him down the hall and opens the door for him, then she says Ã¢â‚¬â„¢God night, behave yourself, boy.Ã¢â‚¬â„¢ In the end, I will simply say that this story is relevant nowadays, because some countries still have this problem. Some people steal to satisfy their needs only. So therefore this story is a good example to these people. It teaches how they can fulfil their wishes without stealing.

Saturday, November 9, 2019

Globalization of Impact in Society Essay

The technique and fundamentals used within different parts of the world vary significantly, for modern values prevail. The vastness of globalization has impacted a majority of nations across the world. One way of looking at Globalization through the advantages and disadvantages of its nature is to overlook societyÃ¢â‚¬â„¢s changes from generation to generation. The complexities of convergence through trade and social processes establish a variety of commodities between cultures. In part of sharing heritages of different cultures the experience of new found goods in intellect and materialistic sources take our interest in influencing positive or negative reactions. W. J. Perry a cultural anthropologist leader wrote a Journal over culture. In the journal he talks about the diversity among cultures and the meaning behind civilizations. He states, Ã¢â‚¬Å"that various peoples, in different parts of the earth, had, independently of one another, elaborated the fundamentals of arts and craftsÃ¢â‚¬ (Perry 105). He describes an interesting point specifying of how the process of these experiences occur, Ã¢â‚¬Å"independentlyÃ¢â‚¬ . The exposure to foreign cultural goods frequently brings about changes in local cultures, values, and traditions. For instance, local farmers who have traditionally earned a living by working their small plots of family-owned land and selling their goods locally may find reason to be concerned by globalization because new availability of foreign foods in a market- often at cheaper prices- can displace local farmers. Such causes make local residents to hate some variations of globalization. Lieber and Weisberg in Ã¢â‚¬Å"Globalization, Culture, and Identities in CrisisÃ¢â‚¬ give an example of why some hate globalization. Ã¢â‚¬Å"Others, however, have treated globalization of culture as an evil because of their fears of the pervasive power and duplicity of multinational corporations or international institutions such as the International Monetary Fund (IMF) (Globalization Crisis, Lieber, Weisberg). On the other hand, there are others whom appreciate the resources that globalization brings from foreign places because there is a sympathetic relation to the arts and crafts available and produced by someone who is thousands of miles away for their unique work in particular subjects, like sculptures, food, clothing, books, jewelry, music, and so much more. Lieber and Weisberg also provide an example of the good side of globalization. Ã¢â‚¬Å"One observer has asserted that, Ã¢â‚¬ËœÃ¢â‚¬ ¦globalization promotes integration and the removal not only of cultural barriers but many of the negative dimensions of culture. Globalization is a vital step toward both a more stable world and better lives for the people within itÃ¢â‚¬â„¢Ã¢â‚¬ (Globalization Crisis, Lieber, Weisberg). This is a good point because for some regions in part of the world there are some cultures where such kind of integration can improve or further an interest towards oneÃ¢â‚¬â„¢s well being; for all human beings share a common notion of intellect. A great revolution occurred through technology, The Information Revolution. Many fundamentalist challenge their skills in competing with this new stream of information such as the computer systems, Ethernet, music, movies, and advertising media. This has created a new movement for individuals not only to work within the field and have a source of income and opportunity to grow in the ambition one seeks but it opens a far more modern aspect of enabling a growing culture all over the world. Since technology and computer systems are relevant in many places around the world today this challenges a new generation with new resources to obtain and fit-in as a means of their culture something that did not exist generations before. It allows for prosperity, however, in some areas there still exists a culture that decide to not be influenced by other cultures instead they are enduring a traditional way of living a society that has carried on from generation to generation without technological growth, they are contemporary hunter-gatherer peoples who, after contact with other societies, continue their ways of life with very little external influence. The nature of the hunter-gatherer persisted in technological techniques to specialize in the domain of survival, using techniques that enable men to use resources in creative measures. As Perry states as well in his journal Tradition, talking about hunter gatherer societies; Ã¢â‚¬Å"Who still persist in outlying parts of the worldÃ¢â‚¬ (Perry 106). The level of advancement of a civilization is often measured by its progress in agriculture, trade, performance and abilities of oneself/occupation, and ranking within community distinguish the natural rights of oneself. There is a theory called Ã¢â‚¬Å"Tabula rasa,Ã¢â‚¬ that individuals are born without built-in mental content and that their knowledge comes from ones experience and perceptionÃ¢â‚¬ (Locke, John). LockeÃ¢â‚¬â„¢s ability to understand this quality of human intellect is very profound. Tradition is an inherited, established, or customary pattern of thought, action, or behavior with cultural continuity in social attitudes, customs, and institutions. Characterizing an individual towards a manner, method, or style such as in America the way of living is much different especially during the midcentury where access to safe, inexpensive electricity was available and made at times simple. Having toasters to house lights to refrigeration, the effects were significant for many Americans. However, not all people benefited from the technological advances that America was attaining. In India and Latin America people did not have the ease access to electricity or technological equipment for the resources a typical American home would have such as the toaster or refrigerator (Jetsetcitizen). The differences between the resources available for a particular society measure considerably in the lack of or more of such customs. Michael Kaye in his journal Tradition condenses the means of this difference very well.

Thursday, November 7, 2019

Asteroid Collision essays

Asteroid Collision essays Throughout the long history of the Earth, the planet has been struck a number of times by rogue asteroids. I will briefly discuss the effect that such an event could have on the Earths climate, atmosphere and temperature. A number of problems could arise from such an event, many of which could extend far beyond the immediate strike. The Earths biosphere could also be significantly impacted by the long-term effects of a meteorite strike. Finally, we will briefly look at the likelihood of future impact, plus some past near misses. The effects that an asteroid striking the Earth would have are many and varied and mostly depend on the size of the object impacting the ground. The smallest classification of asteroids, ranging in sizes between 10 to 100 meters in diameter would have little long term affect outside the strike zone. A meteorite of this size could cause damage equal to that of a nuclear explosion and cause massive damage and loss of life if it struck a major population center. An object between 100 meters and 1 kilometer is a greater danger. Even at the smaller end of the scale a strike on land could create a crater 3 kilometers wide as well as eject debris 10 kilometers away. Get close to an object of 1 kilometer wide and the zone of destruction could conceivably cover a small country as well as cause minor damage on a global scale. A strike in the ocean would create large tidal waves which would devastate coastal areas many miles inland. If the same meteorite struck land, the vast amounts o f dust thrown into the atmosphere could cool down temperatures on Earth and kill up to tens of millions of people. Finally, the largest scale of asteroids range from 1 to 10 kilometers. The impact from an object of this size could create a crate up to 15 times the diameter of the object itself and cause massive damage even to continental landmasses. Ocean impacts would cause tidal waves never seen before that coul...

Tuesday, November 5, 2019

How to showcase your cognitive aptitude in job interviews

How to showcase your cognitive aptitude in job interviews When it comes to hiring, companies are beginning to focus less on resumes and work experience alone to evaluate candidates. Instead, many employers are looking at more data-driven hiring factors, like cognitive aptitude.Ã‚ Cognitive aptitude is the ability to think, process, and react nimbly to solve problems or learn new information, and it is fast becoming a key metric for many hiring managers. This shift stems from the fact that while resumes can lay out a personÃ¢â‚¬â„¢s history in a role or industry, they rarely provide insight into a personÃ¢â‚¬â„¢s full potential. Cognitive aptitude delivers this broad perspective, allowing companies to evaluate the long-term potential of an applicant by assessing their ability to learn quickly, adapt, and grow within a role. Some companies achieve this with cognitive aptitude assessments administered before the interview stage. These tests gauge abilities that are relevant to job performance, focusing on the main aspects of cognitive aptitu de, like creative thinking, problem solving, attention to detail and learning ability. But how can you prove that you have these skills if the company didnÃ¢â‚¬â„¢t give you an aptitude test? By demonstrating these key components in your interview:Showcasing Your Intellectual CuriosityWhy it Matters: Having the desire to know more about the world around you and how things work creates ever-evolving employees, workers who are always striving to improve both themselves and the business. The intellectually curious will grow with a company and be able to think outside the box to solve any issues that arise in the workplace.How to Show it: Demonstrate a thirst for knowledge in your interview by first researching the company and the role as much as possible. Then, during the interview, ask insightful questions based on your digging.You can also mention a time when you independently learned a new skill. For anyone who doesnÃ¢â‚¬â„¢t have a lot of work experience, this can be a great opport unity to bring up hobbies or extracurriculars that arenÃ¢â‚¬â„¢t directly related to the job. Maybe you play a musical instrument or enjoy woodworking. Your hobbies provide insight into unique ways that you flex your creativity in everyday life, with the added bonus of making you more memorable to your interviewers.Putting Your Problem-Solving Skills on DisplayWhy it Matters: Being able to think critically and provide unique solutions drives business innovation, which is why problem solving is an invaluable resource for employers. A problem-solver, especially a proactive one, combines creativity, efficiency, and pragmatism to find the best solution for the situation at hand. A great creative thinker can identify the opportunity that lies within the dilemma.How to Show it: Advertise your talent for finding solutions by talking about a previous experience where you overcame an obstacle. Make sure to detail the problem you identified, the way that you worked to improve the situation, a nd how your fix made an impact.Ã‚ Bonus points if youÃ¢â‚¬â„¢re able to quantify your accomplishments in a tangible way.Highlighting Your Attention to DetailWhy it Matters: Identifying the small but vital details that might otherwise be overlooked is a game-changer. ItÃ¢â‚¬â„¢s a skill that employers look for across all industries because it can make the difference between success and failure of a business. A problem canÃ¢â‚¬â„¢t be effectively tackled if you canÃ¢â‚¬â„¢t get down to the nitty-gritty; the devil is in the details, but if you hone in on the fine points that others miss, youÃ¢â‚¬â„¢ll be highly regarded as a fastidious and dependable coworker.How to Show it: Being detail-oriented coincides with many other traits hiring managers look for: focus, discipline, and work ethic. To demonstrate these traits in an interview, research the company ahead of time and ask detailed questions that show that you took the time and care to familiarize yourself with the company. Call at tention to your meticulous nature by taking care in how you present yourself during the interview. Being neatly dressed, on time, and attentive will go a long way in making a lasting impression. During the interview, make sure you engage in active listening. Make sure you understand your interviewerÃ¢â‚¬â„¢s questions and respond with relevant answers.Touting Your Learning AbilityWhy it Matters: Whenever a company brings in a new employee, they invest an incredible amount of money and time in training the new hire and getting them up to speed. Hiring a fast learner means that businesses can hedge their bets when bringing a new employee into the fold, taking comfort in the knowledge that their new hire will swiftly become a productive member of the workforce. Those who learn and apply new information quickly are more able to pick up new skills than others. These are the employees who will be able to grow within a company and adapt to changes and challenges that all businesses invaria bly face.How to Show it: Demonstrating your learning ability is especially important for job seekers who are new to the workforce or entering a new career field, especially if your resume is light. Sometimes you may be interviewing for a job for which you donÃ¢â‚¬â„¢t fulfill all of the job requirements. One way to convince your interviewer that youÃ¢â‚¬â„¢re up to the challenge is to talk about what you consider to be learning targets for this role if you were to be hired. What skills would you be most interested in acquiring, and how would you go about learning them? Try to think of examples in your past roles or even in your extracurricular activities where you had to learn something new and were able to wield your new skill to reach a certain goal. Highlighting this ability will give your interviewer a vision of how you will fit in and grow within the company landscape, both in the short and long term.Whether you focus on showing off one of these crucial elements of cognitive ab ility or weaving them all together, doing so will demonstrate your full potential as an amazing hire, far beyond the experience listed on your resume. The best way to get your point across, however, is through preparation. Come up with examples and stories ahead of time that reflect these cognitive abilities. Ã‚ It may take time and effort, but itÃ¢â‚¬â„¢s a sure-fire way to impress hiring managers and get you that much closer to landing that sought-after new job.About the author:JoshÃ‚ Millet is theÃ‚ Founder CEO ofÃ‚ Criteria Corp., a pre-employment testing companyÃ‚ backed by a Scientific Advisory Board from Harvard and Stanford. He is also the Founder of the recently launchedÃ‚ JobFlare, brain games appÃ‚ aÃ‚ brainÃ‚ gamesÃ‚ app that connects entry-level job seekers to jobs via ZipRecruiter based on their cognitive abilities.

Sunday, November 3, 2019

Human service integration Essay Example | Topics and Well Written Essays - 2500 words

Human service integration - Essay Example scale." Historically, pilot programs and studies of best practices have not been widely replicated, not because they were "bad" strategies, but rather a critical component was missing: high-performance leadership. (Atkinson, 1999) Although we traditionally associate "leadership" with the work of the chief executive, the missing component in successfully integrating services is leadership work performed throughout the agency. An agency with sufficient leadership capacity to integrate services is made up of employees who all perform components of leadership work, management work, task/technical work, and team skills. (McLennan, Caza, 2003) Why Has Service Integration Been So Elusive We know why we need to integrate services, we know what we've learned from our successes and failures, and we know that we must build leadership capacity throughout the organization. Why, then, have we been unable to make service integration a reality In a nutshell, we are trying to get integrated performance from a hierarchical system that was designed for standardized production. There is no "standard" customer; each needs different things in different combinations at different times for different reasons. Nor are we doing production work. The hierarchical organizations we work in were designed 100 years ago for standardized production under drastically different economic, technological, social, and political conditions. The rate of change during that time was relatively slow. Service integration has been elusive because it requires that we create flexible, performance-based, integrated organizations despite our hierarchical history and structure. In a survey of APHSA members, today however, 86 percent of the respondents said they envision their agencies integrating or consolidating its... The need for public human service agencies to integrate services is well established. A large number of human service agencies be aware of that in order to achieve positive results for vulnerable families and children, they must focus holistically on the customer.Although service integration is well established in theory, making it an operational reality has remained elusive over the last 20 years, but not for lack of effort or creativity some agencies have made phenomenal progress toward service integration, despite complex and ever-changing political, economic, demographic, and technological conditions. Service integration is the ultimate transformational change for public human services. It will become a broadly exhibited reality only when the leadership work is done at all levels. We will not wake up tomorrow morning to find that service integration has "happened." Creating human service agencies that fit this description relies upon our ability to build and sustain the capacity to do leadership work throughout our organizations. Unfortunately, leadership development has historically been done "in the margins" as an add-on to our already busy schedules. As we have learned in 20 years of attempting to integrate services, we cannot fundamentally change the way we do business in the margins. We must view leadership development as the critical component it is because leadership for high performance is the bottom line to making service integration a reality.